SewProjectsByYelena

Lingerie Sewing Patterns and Kits

Announcement    If you need extra help with tips and tutorial for your lingerie sewing, check out the blog here - https://sew-projects.com/blog/

Announcement

Last updated on Dec 3, 2021

If you need extra help with tips and tutorial for your lingerie sewing, check out the blog here - https://sew-projects.com/blog/

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Yelena

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Yelena

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About SewProjectsByYelena

Sales 541
On Etsy since 2019

Sew your own lingerie wardrobe from the comfort of your own home

Shop policies

Last updated on May 22, 2020

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See item details for return and exchange eligibility.

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Cancellations: not accepted

Please contact the seller if you have any problems with your order.

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More information

Last updated on Jul 2, 2022

Frequently asked questions

Shipping Information

UK customers – The standard delivery is Royal Mail First class.

EU and International customers – The standard delivery is International Standard shipping.

The price of postage is dependant on the shipping country and the amount purchased. If you would like to upgrade your shipping please contact us directly before purchasing. Shipping rates are unique to every order.

We will always keep proof of postage and CANNOT take any responsibility for loss or damage during transit, so please bare this in mind when choosing your shipping class. No refunds can be made if your order is damaged or lost during transit. However please contact us if you think this may have happened to you.

Returns and Refunds

Only the item value will be refunded on acceptable refund items. I cannot refund the shipping cost.

What happens if my order is returned to you?

If your order has been returned to us as the shipping provider could not post to your address you have a few options available depending on why this happened.

If you provided the wrong or invalid address then -
1.The order can be re-shipped to the correct address but postage will need to be paid by you again.
2. Your order can be refunded minus shipping

If the address was correct but wrote on incorrectly by us -
1.The order can be re-shipped to the correct address and the postage will be paid by us.
2. You can get a full refund for your order from us.

We will contact you if this happens.If there is no reply from you after 7 days your order will be refunded either with or without the shipping cost depending on the reason of the return.