heidiburton

Personalised journals, art prints & ceramic gifts!

Cambridge, England

Top shop for gifts.

Buyers bought gifts from this shop and gave them 5-star reviews!

heidiburton is taking a short break

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Note from shop owner Hello!
I'm having a break and my shop is closed. My cards are still available via Thortful (they pack and send to you directly): https://www.thortful.com/creator/heidiburton

I will respond to Etsy messages as soon as possible upon my return.

Thanks!
Heidi

Note from shop owner

Last updated on 04 Aug, 2022

Hello!
I'm having a break and my shop is closed. My cards are still available via Thortful (they pack and send to you directly): https://www.thortful.com/creator/heidiburton

I will respond to Etsy messages as soon as possible upon my return.

Thanks!
Heidi

Heidi

Contact shop owner

Heidi

Reviews

No reviews in the last year
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About heidiburton

Sales 1,611
On Etsy since 2007

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Cards and prints by a children's illustrator from Cambridge

Shop members

  • Heidi Burton

    Everything From Initial Ideas To The Banter Over The Post Office Counter.

    I'm a freelance illustrator creating artwork from my Cambridge nest.

Production partners

  • A print shop

    United Kingdom

    Prints illustrations onto mugs

  • Moleskine

    Milan, Italy

    Moleskine brand produces the notebooks and journals that I alter and illustrate.

  • A print shop

    London, England

    Printing services

  • A print shop

    Cramlington, England

    Printing services

  • Printful

    United States

    Printful create the items I can't produce myself, and send these directly to you.

  • Society6

    United States

    Manufacturer and printer.

  • General merchandise retailer

    Milton, England

    Retailer of the porcelain egg cups

Shop policies

Last updated on 30 Jun, 2021

Delivery

See item details for estimated arrival times.

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

Payment options

Secure options
Paypal Visa Mastercard Apple Pay Klarna Gift card
Accepts Etsy Gift Cards and Etsy Credits
Etsy keeps your payment information secure. Etsy shops never receive your credit card information.

Returns & exchanges

See item details for return and exchange eligibility.

Cancellations

Cancellations: not accepted

Please contact the seller if you have any problems with your order.

Privacy policy

More information

Last updated on 07 Nov, 2023

Frequently asked questions

Custom and personalised orders

Please send me a message to find out if I'm currently accepting commissions if you wish to request a custom/personalised piece. I enjoy making these, and working with you to create something special! It does depend on how busy I am at that particular time.

When will my item be posted?

I pack and post items as soon as possible, and aim to post within 5 business days maximum - usually within 1-3 business days and sometimes on the same day. All orders are posted First Class. I am currently not posting outside the UK.

If you have an urgent order request, please contact me prior to placing the order to check I am able to fulfil it to your requirements.

Please message me if you would like your order to be tracked at extra cost.

Please ensure you use the correct address prior to checkout. I often pack orders as soon as they come in & affix postage stamps, so a change of address can cause issues. Sometimes a little too efficient for my own good!

When can I expect to receive my order?

Please order well in advance if requiring something by a specific date. Royal Mail states delivery to Europe takes 3 to 5 business days & delivery to the rest of the world takes 5 to 7 business days.

From experience it usually takes around 5 - 14 business days to reach international destinations + time to cross that country, + the time it takes me to prepare/post your order. Please allow 1 month or more for orders to Canada.

Disclaimer:
Unfortunately I cannot guarantee your order will reach you by a specific date, as once posted - it's down to the mail carrier. Royal Mail lists international incidents here that may affect delivery: https://business.help.royalmail.com/app/answers/detail/a_id/5317/~/international-incidents-update#USA

Shipping prices

Shipping prices include the cost of necessary packaging & processing. A 10% discount has then been applied to my prices for items being sent by letter or large letter post. You're welcome :)

If you're ordering 2 different kinds of items e.g. an egg cup and an art print, these may need to be posted separately due to size and packaging format.

Sending your order directly as a gift

I'm happy to include a handwritten note with your order if you're having it sent directly to your recipient. Leave your message at checkout & please be clear that it is for someone else, and what their name is, and ensure the address is theirs (not yours).

Please note that selecting 'mark as gift' at checkout on Etsy simply means that no pricing info will be included inside the order. Etsy sellers and their customers are confused about this option as it implies something special/gift-wrapped/with card will be sent, which it doesn't (sorry!)

Where to find me online

FEELING SOCIAL? Keep up with my latest scribbles or say hi via my social media accounts:
♥ Instagram: @makingstrangers
♥ Twitter: @makestrangers
♥ Facebook: facebook.com/making.strangers

I'd love to see your photos of what you purchased from my shop! Use hashtag #heidiburton on Instagram :)

My website is: heidiburton.co.uk

Seller details

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