Announcement    Please allow 1-2 business days for your order to be processed prior to shipping. You will receive an email confirmation with tracking details as soon as your order has shipped. We ship Monday – Friday excluding holidays and weekends. Please note that since 2020 the shipping carriers have been slower than normal. We suggest sending your package priority mail or express mail to ensure delivery. Once your package ships it is out of our control and in the hands of the carrier service. Please know we do everything we can to process and carefully package your order with lots of care. If tracking shows no movement or slow delivery please contact your carrier directly instead of us as we can only see what the tracking is showing you. We don’t have access to any more information than you do. If you wish to upgrade your shipping after your order has been placed but before it has been shipped please reach out to our care team via phone or email.

Thank you for your order.

Kind Regards,
Carla & The Lita Team

STUDIO PHONE: 774-202-6895 ( Monday – Friday 9am – 4:30 pm est)
*For quick assistance outside of our business ours please email us. We try to answer all emails with in 8 hours or less! Email: info [!at] litaseaglassjewelry.com


PACKAGING - Each piece of jewelry you purchase will come in a custom gift box complete with story cards and cleaning care instructions. Your purchase will come beautifully packaged and ready for gift giving. Rest assured if you are sending a gift that all invoices will be emailed to you. We will not include any pricing inside your package. You may choose to add a complimentary gift message at check or custom gift wrapping for a small charge.

PROCESSING TIMES:
Please allow 1-3 business days for orders to be processed and created prior to shipping. *Most orders will ship within 24 hours of when they are placed. Please check the turnaround time listed in the item description, this is the time needed to create the piece prior to shipping.
• You will receive an order confirmation via email when your order is placed.
• Please be sure to check your email's spam folder.
• Another email will be sent with package tracking information as soon as your order ships.
• We ship every 24 hours Monday - Friday (Excluding Holidays)

Thank you for your purchase from our store. Please review the shipping options available at checkout to select the option that best fits your preferred delivery timeline.

If you need assistance, please send us an email at info [!at] litaseaglassjewelry.com and we will help you as best as we can, however, once the package has shipped we only have access to the tracking information as shown by the carriers.

Amid the Covid-19 pandemic all shipping carriers are experiencing delays in delivery operations and interruptions in tracking. Your order may arrive later then scheduled. We sincerely apologize for any inevitable transit delays and inconvenience this may cause.

Please kindly understand that this is an unavoidable situation with all shipping carriers right now. Thank you so much for your patience and understanding. Please know that we are keeping an eye on all package deliveries and checking tracking updates daily.

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EXCHANGE - Easy gift exchange, no receipt necessary! If you're purchasing a gift rest assured that all the recipient has to do is message us the name of person they received a gift from and we will issue them a credit to use any time. The credit can be easily used in our online boutique after we receive back the merchandise they wish to exchange. PLEASE NOTE - exchanges are not offered on sale items (items that are marked down) or custom made/personalized items. A custom made/personalized item is anything that is created specifically for you (where you choose the sea glass color and length OR custom initial). We offer free shipping on the first order, but a shipping charge will apply for all exchanges and resizes or re-worked pieces.

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**AS SEEN IN COASTAL LIVING MAGAZINE & THE GOLDEN GLOBE AWARDS**
Our jewelry is made using 100% authentic beach found sea glass and sterling silver. We specialize in timeless, elegant jewelry styles at affordable prices that can be gifted to friends and family or to yourself! We are proud to offer an amazing selection of customizable sea glass engagement rings and sea glass mothers rings, as well as grandmothers rings and family rings. Please be sure to visit our website (link below) to view our selection of customizable rings.
https://www.litaseaglassjewelry.com

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VISIT OUR WEBSITE -
You can view 100's of limited addition Lita Sea Glass Jewelry designs (all that are individually photographed and ready to ship!) along with history and information about sea glass, color rarity charts, and pictures of ultra rare sea glass! Check out our site at:
https://www.litaseaglassjewelry.com

INCLUDED WITH YOUR PURCHASE -
Each piece of jewelry you purchase will come in a custom gift box complete with story cards and cleaning care instructions. Your purchase will come beautifully packaged and ready for gift giving. Rest assured if you are sending a gift that all invoices will be emailed to you. We will not include any pricing inside your package. You may choose to add a complimentary gift message at check or custom gift wrapping for a small charge.

SHIPPING -
Please read item descriptions carefully. Most items are pre-made and available for shipment with in 24 hours. Others are made to order and may take 1 -2 business days for creating and processing before shipping. For exact turn around time please see the item description.

*AUSTRALIA, please note, shipping carriers in the United States no longer offer standard shipping or priority shipping from the US to Australia. At checkout you can select our "standard" shipping option which we will ship Priority Express International.*

EASY GIFT EXCHANGE -
No receipt necessary! All the recipient has to do is message us the name of person they received a gift from and we will issue them a credit to use any time. The credit can be easily used in our online boutique after we receive back the merchandise they wish to exchange. Credit will not include shipping fees. Valid with in 14 days of receipt of purchase. PLEASE NOTE - exchanges are not offered on sale items (items that are marked down) or custom made/personalized items. A custom made/personalized item is anything that is created specifically for you (where you choose the sea glass color and length OR custom initial). We offer free shipping on the first order, but a shipping charge will apply for all exchanges and resizes.

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INSTAGRAM -
Follow us on Instagram to view pictures and behind the scene photos not seen anywhere else!
https://instagram.com/litaseaglassjewelry

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FACEBOOK -
Make sure you "Like" us on Facebook to receive special offers and information about shows & events.
https://www.facebook.com/litaseaglassjewelry

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PINTEREST -
https://www.pinterest.com/litaseaglassjewelry/

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FIND US IN A STORE NEAR YOU!
Lita Sea Glass Jewelry is sold in over 40 shops and boutiques across the US - visit our website to check out our list of "Retailers".
https://www.litaseaglassjewelry.com/store-locator/

BECOME A RETAILER -
Interested in selling Lita Sea Glass jewelry in your shop or boutique? Please visit our website and fill out the wholesale inquiry form (link below). Once submitted as long as we don't have another account in the same zip code we will email you over details to access our private wholesale website.
https://www.litaseaglassjewelry.com/wholesale/