Unless otherwise noted or requested, all items will be shipped via the USPS and Priority Flatrate. This includes insurance and a tracking number.

Domestic shipping usually arrives within a week. All items will be wrapped to ensure safe delivery, both with domestic and international orders.

There are listings for multiple customized items in my shop. Please allow at least 1-3 weeks for your item to be created and shipped.

Cards and prints are not customizable as they are already finished illustrations that are sent to our printer for mass production.

Custom orders purchased without prior consultation will incur additional charges. Please message me to discuss your custom order prior to purchase.

If you have a rush custom order, please message me prior to purchase. Custom items that are rushed will be charge a rush fee (10-15% increase).

All illustrations, designs, custom children's books stories, wedding albums and photo albums are property of Chelsea Ward and © Sketchy Notions. This includes any draft or final text, illustrations and/or designs. They are NOT to be reproduced or distributed in any form without written permission by Chelsea Ward herself. Failure to adhere to these stipulations could result in legal action.

All Sketchy Notions cards, prints and calendars are available for wholesale. Please message me for more information and links to our digital catalog and Faire information.

Damaged orders: If an item arrives damaged, the buyer must message photos of the damage to assess if a replacement is necessary. Buyers might be charged a partial replacement or shipping fee.

Missing orders: If an order does not arrive after 2 weeks of the shipping date, please message me after 2 weeks have passed. If the order was shipped to an incorrect address that the buyer entered during checkout, the buyer is responsible for covering the shipping costs of a second replacement order.

Returning orders: If a duplicate order arrives along with the original order, the buyer is responsible to either A) buy the replacement order at a discount or B) cover the return shipping of one of the orders.