Announcement
Welcome to Planeta Costura! I'm Carolina and I love crafts, in my store you have nice felt figures, craft kits and buttons
All the felt shapes are handmade by me in my studio in Ferrol, Spain
I love custom orders so if you want something special please contact me.
I use special dies, I can not change the size of the felt shapes, but I can customize the color in a special pack for you.
All the felt in the shop is high quality acrylic felt, it is very soft to the touch, can be sewn or glued, the thickness is 1.2-1.5 mm and is perfect for the vegan artisans because it is 100% polyester
Thank you for visiting my etsy shop Planeta Costura and have a wonderful day!
My other shop: www.etsy.com/shop/CarolClips and www.lunaknitted.etsy.com
Featured items
Items
All Items
Reviews
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Miriam Heppe on Feb 28, 2024
5 out of 5 starsVery happy with my purchase
Carolina responded on Apr 24, 2024
It's wonderful to read your review! Thank you very much for your purchase. I hope to see you again soon in my store!
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S on Feb 16, 2024
5 out of 5 starsGreat customer service. Arrived more quickly than I expected! Perfect for small doll clothing embellishments!
Carolina responded on Apr 24, 2024
I love your work! It's wonderful to read your review! Thank you very much for your purchase. I hope to see you again soon in my store!
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Julie on Jan 13, 2024
5 out of 5 starsWell made, lovely butterflies. Packaged well and arrived in perfect condition. Thanks. 😊
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Julie on Jan 13, 2024
5 out of 5 starsSuch pretty colours, a very handy item. Exactly as described and well made. Thanks 😊
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Julie on Jan 13, 2024
5 out of 5 starsGreat! Saves me so much hassle and stress with trying to cut my own. Thankyou. 😊
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Julie on Jan 13, 2024
5 out of 5 starsA great item to have on hand. Packaged well so no damage occurred. Thanks so much. 😊
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Julie on Jan 13, 2024
5 out of 5 starsJust as described, so much easier than me trying to cut them out. Packaged well and arrived in good time. Thanks so much. 😊
About PlanetaCostura
Shop policies
MADE in SPAIN
All the felt in the shop is high quality acrylic felt, it is very soft to the touch, can be sewn or glued, the thickness is 1.2-1.5 mm and is perfect for the vegan artisans because it is 100% polyester
Thank you for stopping and have a happy day.
Accepted payment methods
Returns & exchanges
Cancellations
Payment
For any question regarding the checkout process don't hesitate in contacting me via Etsy.
Shipping
IMPORTANT: Is necessary a phone number to make the shipment, thank you.
I make shipments 1-3 days after receiving your order.
I always use the address provided by Etsy for shipping, so please make sure this is up to date.
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
SHIPPING TIME:
Spain: delivery time 3-5 working days
European Union: delivery usually takes 15-20 days
Outside European Union: delivery time 25-30 days
Some shipments take 5-6 weeks to arrive
Privacy
This Privacy Policy describes how and when I collect, use, and share information when you purchase an item from me, contact me, or otherwise use my services through Etsy.com or its related sites and services.
This Privacy Policy does not apply to the practices of third parties that I do not own or control, including Etsy or any third party services you access through Etsy. You can reference the Etsy Privacy Policy to learn more about its privacy practices.
1. INFORMATION I COLLECT
To fulfill your order, you must provide me with certain information (which you authorized Etsy to provide to me), such as your name, email address, postal address and the details of the product that you’re ordering. You may also choose to provide me with additional information (as a change of the name and the receiver address, or add the telephone number needed to send items by courier)
2. WHY I NEED YOUR INFORMATION & HOW I USE IT
I rely on a number of legal bases to collect, use, and share your information, including:
- as needed to provide my services, such as when I use your information to fulfill your order, to settle disputes, or to provide customer support;
- if necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law;
- as necessary for the purpose of my legitimate interests, if those legitimate interests are not overridden by your rights or interests, such as:
1) providing and improving my services. I use your information to provide the services you requested and in my legitimate interest to improve my services
2) Compliance with the Etsy Seller Policy and Terms of Use. I use your information as necessary to comply with my obligations under the Etsy Seller Policy and Terms of Use.
3. INFORMATION SHARING & DISCLOSURE
Information about my customers is important to my business. I share your personal information for very limited reasons and in limited circumstances, as follows:
- Etsy:
I share information with Etsy as necessary to provide you with my services and comply with my obligations under both the Etsy Seller Policy and Etsy Terms of Use.
- Service provider:
I engage certain trusted third parties to perform functions and provide services to my shop, such as delivery companies. I will share your personal information with these third parties, but only to the extent necessary to perform these services.
- Business transfer:
I will not sell or merge my business.
- Compliance with laws:
I may collect, use, retain, and share your information if I have a good belief that it is reasonably necessary to (a) respond to legal process or to government requests; (b) enforce my agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of my customers, or others.
- Data Retention:
I retain your personal information only for as long as necessary to provide you with my services and as described in my Privacy Policy. However, I may also be required to retain this information to comply with my legal and regulatory obligations, to resolve disputes, and to enforce my agreements. I generally keep your data for up to 5 years (as required by Spain tax law).
- Transfers of Personal Information Outside the EU:
I may store and process your information through third-party hosting services in the US and other jurisdictions. As a result, I may transfer your personal information to a jurisdiction with different data protection and government surveillance laws than your jurisdiction. If I am deemed to transfer information about you outside of the EU, I rely on Privacy Shield as the legal basis for the transfer, as Google Cloud is Privacy Shield certified.
4. YOUR RIGHTS
If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. I describe these rights below:
- Access: You may have the right to access and receive a copy of the personal information I hold about you by contacting me using the contact information below.
- Change, restrict, delete: You may also have rights to change, restrict my use of, or delete your personal information. Apart from exceptional circumstances (like where I am required to store data for legal reasons), I will generally delete your personal information upon request.
- Object: You can object to (i) my processing of some of your information based on my legitimate interests and (ii) receiving marketing messages from me after providing your express consent to receive them. In such cases, I will delete your personal information unless I have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.
- Complain: If you reside in the EU and wish to raise a concern about my use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.
5. HOW TO CONTACT ME
For purposes of EU data protection law, I, Carolina Avila Salaño, I am the data controller of your personal information. If you have any questions or concerns, you may email me at planetacostura1 [!at] gmail.com
Alternately, you may write to me at:
Carolina Avila Salaño, Calle Sartaña 6 , 3izq, 15404 Ferrol - España
More information
Frequently asked questions
Custom and personalised orders
I can customize the colors of the felt shapes and the number of pieces of each pack.
Sizing details
I can not change the size of the felt shapes because I use special dies with specific measurements
Gift wrapping and packaging
I can prepare your order for a gift, it is possible to write a message and have a special packaging.
Seller details
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